Frequently Asked Questions
Everything you need to know about shopping with RG fashion.
How do I determine my correct size at RG?
We provide a detailed size guide on every product page. Since our fits range from slim to oversized, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is dispatched from our warehouse, you will receive a tracking number via email to monitor your delivery in real-time.
Does RG ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my RG garments?
To ensure longevity, we recommend following the care label instructions inside each piece. Generally, washing in cold water and air drying is best for maintaining fabric integrity and color vibrancy.